Privacy Policy

We acknowledge the critical importance of protecting the privacy of our website's visitors. This policy, alongside our terms of use and any other related documents, describes our data handling processes. By engaging with our website, you are agreeing to the terms of how we collect, use, and safeguard your personal data. Please read this policy carefully to fully understand our practices regarding your personal information and how we treat it.

Documentation of User Data

We typically collect and process information you voluntarily provide. This may include details you input on our website forms or communicate to us through phone, email, or other means. It encompasses information provided during registration, subscription, product search, ordering, and issue reporting. Such information may include your name, contact details, financial information, personal description, educational background, and curriculum vitae. During your website visits, we may automatically collect technical data such as IP addresses, login information, browser details, browsing behavior, and interaction with our pages. This may also include URLs, product views, page response times, and methods of navigating our website. Data Obtained from External Sources The data we receive from external sources may be merged with the information you provide us and the data we collect about you. Depending on the nature of the information received, we may utilize it independently or in combination for the purposes outlined above.

Your Personal Data: Utilization and Objectives

We will only use your personal information in the following ways:
  • when it is necessary for our legitimate interests:
    • to enable us to supply you with the products and services and information that you have requested
    • to help us in the development of, and to improve our products and services
    • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • to ensure that content from our website is presented in the most effective manner for you and your computer
    • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • to maintain our website and ensure network and information security
    • to prevent and detect fraud and other criminal offences
  • as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.
Marketing We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected. Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us. Market research If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

Third-party Cooperation

Users may be required to provide contact details such as name, email address, and phone number. This information may be used by our company to send promotional materials, offers, and other relevant information. We may also promote third-party information, products, and services that we believe are beneficial to our users. However, users' personal information will not be shared with these third parties. Any personal information disclosed on third-party websites is not under our control and we are not responsible for any loss of privacy resulting from such disclosures.

Data Safety Measures

We will use technical and organisational measures to safeguard your Data, for example:
  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.
  • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

Third-Party Connections

Our website includes links to various external sites, including social media platforms, to enhance user interaction and access to information. Once you click on these links and leave our site, please note that we do not have control over any other website. Therefore, we are not responsible for the protection of any information which you provide whilst visiting such sites and such sites are not governed by our privacy policy. Users are advised to exercise caution and review the privacy policy of the external website.

This Privacy Policy's Revisions

We reserve the right to update this Privacy Policy at any time, and any changes we make will be effective immediately upon posting. We will also revise the "last updated" date at the top of this Privacy Policy. We encourage you to regularly review this page for the latest information on our privacy practices. If we make material changes to how we treat your personal information, we will notify you through a notice on the website or through other appropriate communication channels.

Comprehensive Data Privacy Laws

To the extent applicable under local law, if you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, you should contact us. Also, if you are not satisfied with our response, where applicable you may have the right to complain to or seek advice from your national data protection authority. Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, such as where there is a statutory or contractual requirement for us to process your personal information and it would not be possible to fulfill our legal obligations if we were to stop. Additionally, to protect the personal information we hold, we may also request further information from you to verify your identify when exercising these rights, to help locate your personal data, or to clarify your request. Where you have consented to the processing, and where applicable under local law, you can withdraw your consent at any time by emailing to us.